We operate all across Australia!
We work 7 days a week!
Monday to Friday: 7 am to 10 pm
Saturday to Sunday and Public Holidays: 8 am to 10 pm
You can submit your request even after our work hours. We will get back to you as soon as possible the next day!
We are an online platform hosted by a group of registered Australian Pharmacists and Doctors that allows you access to hassle-free confidential consultations and electronic medical certificates.
STEP 1 – SUBMIT YOUR REQUEST
Complete a quick screening process for our partner doctor to assess.
STEP 2 – GET REVIEWED
Your partner doctor will review your request and book an audio-visual telehealth call for a quick consultation. (Just use your phone!)
STEP 3 – RECEIVE YOUR CERTIFICATE
Once your audio-visual telehealth consultation is complete the partner doctor will send you an email with your medical certificate attached.
Your certificate is emailed to you immediately after your telehealth consultation.
Unfortunately, we are not allowed to backdate certificates. We will refer you to your GP if a backdated medical certificate is needed.
You can request a medical certificate for up to 7 days. However, the final duration is subject to review and approval by our partner doctor, who will determine the appropriate number of days based on your specific health needs.
The end date has been adjusted by our partner doctor after a careful review of your health situation. This ensures that the duration of your certificate aligns with your current health needs.
If you’re still feeling unwell after the new end date, we recommend that you seek a physical examination by a medical practitioner for further assessment and guidance.