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FAQS

We operate all across Australia!

We work 7 days a week!

Monday to Friday: 7 am to 10 pm

Saturday to Sunday and Public Holidays: 8 am to 10 pm

You can submit your request even after our work hours. We will get back to you as soon as possible the next day!

We are a group of registered Australian doctors that allows you to purchase medical certificates online.

STEP 1 – SUBMIT YOUR REQUEST

Complete a quick screening process for our partner doctor to assess.

STEP 2 – GET REVIEWED AND RECEIVE YOUR CERTIFICATE

Your partner doctor will review your request and issue a certificate within 15 minutes of assessing your form.

Your partner doctor will review your request and issue a certificate within 15 minutes of assessing your form.  

Unfortunately, we are not allowed to backdate certificates. We will refer you to your GP if a backdated medical certificate is needed.

You can request a medical certificate for up to 7 days. However, the final duration is subject to review and approval by our partner doctor, who will determine the appropriate number of days based on your specific health needs.

The end date has been adjusted by our partner doctor after a careful review of your health situation. This ensures that the duration of your certificate aligns with your current health needs.

If you’re still feeling unwell after the new end date, we recommend that you seek a physical examination by a medical practitioner for further assessment and guidance.